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Service Request
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WinWimps
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If you're a registered customer and are experiencing a problem with one of your supported products, or would like assistance, advice, or guidance, please fill out and submit the following service request form.

You may also want to check out some known problems.          

For suggestions, or requests for improvements, please use our suggestion form.

Download and run our remote support application to allow your support engineer to access your system click here.

 

Service Request Form

When you submit your service request report, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding service requests reported by our customers in the Known Problems section of this page.     

Please be as specific as possible when describing the problem.

  1. What product/service is this request for?
     

  2. Which Windows system are you running on?
     

  3. Please enter a brief one-line description of the request:
     
    (example: "Print does not appear")

  4. Please describe precisely where you are in the software and exactly what actions and events you are doing:
     
     
  5. Please provide us with the following information :
Registration Number:   
Name:  
Phone:  
E-mail:    
         
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Known Problems

The following is a list of some known problems with our products / services; we are working to correct them A.S.A.P.
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Last modified: 11-Jul-2008.